Privacy Policy


Effective Date: May 15, 2024

We (the Nankin Transit Commission) respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our website,, and/or use our app, “Ride Nankin Transit” or also known as “Ride Nankin” (collectively the website and app are referred to herein as the “Services”). We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and pages visited. This Privacy Policy explains what information of yours will be collected by us when you access our Services, how the information will be used, and how you can control the collection, correction and/or deletion of information. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Services shall be limited to the purposes under this Privacy Policy.

What information do we collect?

We collect personally identifiable information from you when you use our Services to schedule a ride with Nankin Transit.

When scheduling a ride through our Services, you may be asked to enter personally identifiable information about you, including your: name, e-mail address, mailing address, or phone number.

We use technologies such as: cookies, beacons, tags, and/or scripts. These technologies may be used in analyzing trends, administering the Services, tracking your movements through our website and app Services and to gather demographic information about our user base as a whole. We use cookies to identify users of our Services for general analytics and in the furtherance of our other legitimate interests generally. Our Services may use Google Analytics or similar tools to track user activity, page content, IP address, geolocation data, browser/system information, other websites visited, and detection of other first-party cookies. This information is gathered from all users and visitors.

For what reasons do we use your information?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our Services (we continually strive to improve our online and digital offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your ride with Nankin Transit, in addition to receiving occasional company news, updates, related product or service information, etc.)
  • To operate and maintain the Services and for marketing and other advertising purposes.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, we may store personal information in locations outside our direct control which have agreements with us to keep such information confidential. We may also release your information when we believe release is necessary to comply with the law, enforce our site policies or protect the security or integrity of Nankin Transit’s services, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your information collected through our Services may be stored and processed in the United States, Europe, or any other country in which our storage providers may locate servers. We may transfer information that we collect about you, including personal information, to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world for such storage purposes.

How do we protect your information?

We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information that you transmit to us or guarantee that your information gathered through the Services may not be accessed, disclosed, altered or destroyed by breach of any of our safeguards. We may utilize Secure Sockets Layer (SSL) software or other measures to encrypt, protect, and safeguard your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Services, you can contact us at 734.729.2720.

In the event that personal information is compromised as a breach of security, we will promptly notify Service users in compliance with applicable law.

Amendment, Enforcement and Dispute Resolution

Residents of some jurisdictions may have rights related to access, amendment, or deletion of personal information. We comply with all applicable laws.

Our Retention of Your Information

We will retain your information for as long as necessary but no longer than seven (7) years after your last visit to our website or last use of our app.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason we do not knowingly collect or solicit personal information from anyone under the age of 14. If you are under 14 years of age, then please do not use or access our Services at any time or in any manner. In the event we learn that we have collected personal information from a child under age 14 and without verifiable parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 14, please contact us at 734.729.2710.

Links to Other Websites

We are not responsible for the practices employed by websites or services linked to or from our Services, including the information or content contained therein. Please remember that when you use a link to go from our Services to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our Services, are subject to that third party’s own rules and policies.


Changes to Our Privacy Policy

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email (if you have opted in to receive emails or other resources) or a prominent notice on our website and app, prior to the change becoming effective and update the “effective date” at the top of this page.

Your Consent

By using our Services, you consent to our Privacy Policy for more detail visit the Terms of Use Policy at: [Terms of Use]



teams/FausoneGrysko/FGFiles/WPDocs/JGF/City of Westland/Nankin Transit/Privacy Policy.docx